This listing was posted on The Resumator.
Malaysia, Senior NOC Engineer
Location:
Kuala Lumpur
Description:
About the job We are looking for experienced candidates eager to learn our technology, support our products, and grow to bigger roles in the company. As a senior NOC engineer, you will be part of a team in Malaysia supporting and overseeing CDN/ Cloud 24/7, which is a large, distributed SaaS cloud offering in over 300 locations around the world. You will be responsible in monitoring, troubleshooting, and responding to network issues. Responsibilities: Monitor and support our CDN and other services to meet Service Level Agreements (SLA’s). Diagnose and troubleshoot network issues. Learn new products and products changes and train NOC engineers to support them. Track and document network issues and compile into knowledge-based system. Perform support primarily via e-mail and web portals but also some via telephone. Work with internal escalation teams to support resolution of service issues. Perform all work in accordance with company processes. Handle a project and other duties as required. Requirements: Candidate must possess at least a Diploma/ Bachelor's Degree in Computer Science/Information Technology or equivalent. Domain experiences desired: Linux, RHCSA, HTML, CCNA, DNS, TCP/IP. Required language(s): English written and spoken. Mandarin written and/or spoken is an advantage. Experience working in Network Operations Center (NOC) or related IT support/ analyst for at least 3 to 5 years. Excellent analytical and problem-solving skills. Additional Criteria: Fast learner and able to adapt fast pace working environment. Good written communication skills, able to work independently, reliable. Ability to work well under pressure. Must be able to work in rotating shifts. About Us As a global-leading Content Delivery Network and Edge Service provider with over 20 years of experiences, CDNetworks delivers fully integrated cloud and edge computing solutions with unparalleled speed, ultra-low latency, rigorous security, and reliability.From Fortune 500 companies to SMBs, our customers benefit from our diverse products and services including web performance, media delivery, enterprise applications, cloud security, and colocation services on a daily basis.Founded in 2000, CDNetworks expanded over the years in a steady and solid manner to meet the needs of customers around the world. We have 14 global offices and 10 R&D centres across continents, all unified with one simple goal – provide the fastest and most secure digital experiences for internet users around the world.People being the most valuable assets of our company, we put great emphasis on each team member’s professional and personal growth.We are looking for compassionate individuals who are deeply committed to learning and growing with us in the long term and who are aggressively result-oriented in achieving both professional and personal development objectives.Join CDNetworks to help improve the performance and security of our internet together!Powered by JazzHR
Company:
Cdnetworks
Posted:
January 2 on The Resumator
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